For Consultant Doctor: Any Surgeon who has a valid medical license and who needs a medical facility to treat his/her patients can register as a Consultant Doctor.
For Facility Owner: Any medical facility owner who has available operation theatres, patient rooms and other related services in his/her facility and is willing to share them with other doctors can register as a Facility Owner.

Creating a Consultant account is free and easy. Just go to www.svaayu.com and click on 'Register as a Consultant Doctor' at top right corner. Enter your basic details and click on Register. You'll receive an OTP to verify your mobile number and an email link to verify your email account. Once you enter these details and submit them, your account will be created successfully. Please note that after you sign up, we'll need a bit more info to verify your account before you'll be able to book any facility, so be sure to complete your account setup. Once verified, you'll be ready to search and book any facility as per your requirement.

To create an account as Facility Owner, just go to www.svaayu.com and click on 'Register as a Facility Owner' at top right corner. Enter your basic details and click on Register. You'll receive an OTP to verify your mobile number and an email link to verify your email account. Once you enter these details and submit them, your account will be created successfully. Please note that after you sign up, we'll need additional info to set up your profile before you'll be able to see your facility online, so be sure to complete your account setup. Once all the required details are submitted, we'll verify the details and publish your facility online which will then be available for consultants to book.

For Consultant Doctor: Once the required information is completely filled in the registration form and all the necessary documents have been uploaded, our representative will get in touch with you shortly (within 48 hours) to validate the shared information and the documents. After the validation is complete, your account will be verified and ready to search and book facilities when the full platform launches.
For Facility Owner: As you complete the first step of the registration process by entering your basic details and contact information, our representative will get in touch with you shortly (within 48 hours) to guide you through the entire registration process and help you fill the application appropriately. Once the required information is completely filled and all the necessary documents have been uploaded, our representative will visit the facility to do the validation of the shared information and the documents. After the validation is complete your account will be verified and ready to go live online when the full platform launches.

Yes, you can register as both Facility owner and Consultant Doctor.

Initially we are launching our services in these cities - Mumbai, Navi Mumbai, Thane, Kalyan, Dombivali, Panvel and Palghar. However, get in touch with our support team to know the status of the upcoming regions.

Yes, the Facility registration is a subscription-based model for which the pricing (INR) is shared below.
a. Monthly - 1499
b. Quarterly - 3999
c. Half Yearly - 5999
d. Yearly - 9999
However, as a welcome token, for the first 100 applicants the registration is completely free for the first 3 months. Also, if you have any discount offers, you can apply them during the payment process.

No, the registration is completely free for consultants.

Yes absolutely, the details shared by the facility will only be visible to the verified consultant doctors who have validated credentials. Apart from that as a company policy we take the utmost care in the privacy and security of any data that is being shared with us. Please read more about our privacy policy here

There is a fixed booking convenience fee of INR 999 that is charged to the consultant at the time of the booking. However, if you have any discount offers, you can apply them during the payment process.

The total facility charges along with the opted additional services charges are shown to the consultant during the booking. Once the consultant has visited the facility and performed the booked procedure, facility admin will raise the invoice to the patient as per discussion with the consultant doctor and the facility owner. As the bill is cleared by the patient (by him/herself or through Insurance), the amount will be transferred to the consultant by facility deducting the facility charges and the additional services charges (if any). A separate monthly invoice with the platform charges will be raised by Svaayu to the facility for all the bookings in that month. The facility can complete the payment within the next 7 days of receiving the invoice.
Note: The invoice process among the consultant, the patient and the facility will remain same as it is being followed today. Svaayu will not be a part of that transaction.

Along with the notification that you will receive for the booking request, there will be a link inside for the consultant’s profile. You can check the complete profile of the consultant along with the previous reviews shared by other facilities. Further, you can talk to the consultant through the platform and ask any queries that you have before taking the final decision.

A patient's well-being is a joint responsibility of the consultant and the facility. Any such emergency should be managed in the same way as it is being managed today. However, in addition to that you can share your feedback on the platform in the form of a review.

You can create packages surgery wise. For example, for a gynecology setup, surgery packages can be created for cesarean section, cerclage, ECV, Hysterectomy, Forceps delivery and so on. As a standard, a package should include OT charges, Nurse and technician services, standard medicines, surgery consumables, pre-op checks and post-op stay (stay limit can vary depending on the surgery).

You can contact us on [email protected] or you can call us directly on +91-9321164668.